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RestEZ technical support personnel are highly trained to provide services and support to the most demanding, mission critical and highly transactional environments. RestEZ technical services personnel are trained to provide support to the food-service industry, one of the most harsh environment that exists in the realm of IT services and computing. These services are provided to end-users around the world and around the clock, 24 hours a day, 7 days a week.
RestEZ personnel are trained to troubleshoot and reduce problems in a no-nonsense fashion, to efficiently and systematically sift through client problem description reports and to quickly isolate and rectify the problem. We at RestEZ really understand mission critical applications, and must be intimately familiar with hardware, operating systems, software and telecommunications. Success of management and ownership groups of a busy restaurant comprised of a dozen terminals that experiences a problem on a Friday night is directly related to how quickly our technical support personnel can respond, escalate the call if necessary, and rectify the hardware, LAN, OS or software problem.
RestEZ personnel must be well versed in Windows 9x, NT, pier to pier and Novell environments. We know what network traffic is, and how to optimize a given LAN. We are prepared to provide our customers with expert advice to the design of complex integration systems.
For further information regarding our uniquely qualified and skilled consulting services, e-mail your enquiries to info@restez.com.
